PRIVACY POLICY

Information of the owner of the website

METALÚRGICA TORRENT, S.A CIF/NIF A22002455 with address at CALLE PARTIDA DE LA SIERRA, S/N, CASTEJÓN DEL PUENTE (HUESCA), 22310 and PBASO@METOSAGROUP.COM and communications email PBASO@METOSAGROUP.COM 

 

Data Protection Officer

The owner is responsible for the personal data that are collected by browsing and using this website in accordance with the requirements established by REGULATION (EU) 2016/679 on the protection of data of natural persons, as well as in accordance with Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE). 

By using this website, we understand that you have read and understood the information that is exposed in relation to the processing of your personal data.

 

Data protection policy

The person in charge applies the principle of active responsibility in the processing of personal data, maintaining a constant updating and promotion of the continuous improvement of the data protection system in accordance with the legal requirements, guaranteeing in any case:

  • respect for the fundamental rights and freedoms of natural persons
  • that the data are processed in a lawful, fair and transparent manner
  • that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected
  • that the purposes for which they are collected are explicit and legitimate and that they are not treated in a manner incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how they are collected, what they are used for, the rights that assist them, as well as all the necessary legal information established by current regulations.

 

Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:

  • send you information about our products/services
  • answer queries.
  • process orders, as well as be able to prepare the corresponding invoices, report on the status of orders, attend to claims and any other management derived from the provision of the service carried out through this website.

These purposes are based on legal principles of data processing collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for the legitimate interest and with the consent of users.

 

Web Forms

The personal data collected through the contact web form are used to be able to answer any query that the user makes through it.

The personal data collected in the order form are intended to process the data necessary for the correct management of your orders.

The processing of data is legitimized by the consent you give us by expressly accepting the conditions of treatment informed through this privacy policy.

 

Recipients of the data

The personal data obtained through the web forms are registered and kept in electronic media controlled and supervised by the person responsible for the treatment.

Your personal data will not be communicated to third parties, with the exception that such communication of data is covered by a legal obligation or when for the correct provision of the service or the execution of the contract it is necessary to communicate your data to third parties to be able to make the payment (payment gateways), as well as manage the deliveries of the products (carriers) covered by said assignment in the needs of the service. Payment through other payment gateways, we recommend the user to the privacy policy to understand how it handles personal information, for example:

Redsys Servicios de Procesamiento, S.L. (“Redsys”), with registered office in Madrid, Calle Francisco Sancha, number 12, and with C.I.F. number B-85955367, which fully complies with current legislation on the protection of personal data and with the confidentiality commitments of its activity. Redsys has taken the necessary technical measures to maintain the required level of security. You can see their privacy policy at: https:www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf

PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the correct processing of users’ personal data. You can view their privacy policy at https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be made if theuser has given his express consent.

Strict criteria for the selection of data processors and the contractual commitment to each of them to comply with and enforce the obligations established in terms of data protection are maintained.

In the event that there are international data transfers METALÚRGICA TORRENT, S.A will guarantee that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures are applied, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of the personal data of our organization by requesting it in the mail: PBASO@METOSAGROUP.COM or by accessing it through the following link: https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=60592

 

Technical and organizational data protection measures

The supports have the necessary technical and organizational measures that guarantee the confidentiality and conservation of the personal data obtained through the web.

The personal data collected from the web are processed using HTML protocol with valid SSL certificate.

The personnel involved in data processing operations: access, editing, deletion, etc … is trained to do so, trained and committed to this data protection policy.

 

Data retention

The personal data obtained through the contact form will be kept for the time necessary to attend to the request / query made.

The personal data obtained through the order form will be kept as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to erasure, cancellation and/or limitation of the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended to and for which its recovery is necessary.